Do you see this when trying to view our Flash tutorials?

Image displayed when Flash not detected.Many users of Internet Explorer 7 are having difficulty viewing some Flash content. There appear to be a few different causes for this issue. If you are experiencing this problem, you will see the image shown here when you try to view our tutorials recorded in Flash format. If you click the link to install the player, it may work fine, but the next time you launch your browser, you have to go through the process all over again.

There are a couple of ways to resolve this issue. For information, see the deconcept blog where one of these ways is documented.

If you're using Internet Explorer 7 on Windows Vista and you are experiencing this problem, it's likely due to User Account Control (UAC) in Vista. UAC is the feature that prevents you from running with full privileges by default, and that feature can interfere with the successful install of the Flash player.

If you're a Vista user, you can usually resolve this issue by downloading the Flash player from Adobe and installing it with elevated privileges. Here is a step-by-step to assist you with that.

  1. Download the Flash player from http://www.macromedia.com/go/full_flashplayer_win_ie. Save this file. Do NOT open it when downloading.
  2. Right-click on the file you downloaded and select Run As Administrator from the menu.
  3. Complete the installation.

After performing these steps, your Flash player should be correctly installed and you should no longer encounter a problem.